Wallet

How do I resume a pending payment?

Finish a top-up you started but didn't pay for, from its receipt. Tap a step to jump to it.

Watch on YouTube (opens in a new tab)

Step by step

  1. 01

    On Home, tap the pending top-up

    It says “Pending” in your transaction history. You'll find it under “Activity” too.

  2. 02

    Tap “Resume Payment”

    It's on the “Transaction Receipt”, under the reference.

  3. 03

    Finish paying on the checkout

    It opens where you left off. Pay with card, transfer, bank or USSD.

  4. 04

    Tap “Continue to Dashboard”

    You'll see “Payment Successful”. Your balance goes up and the top-up says “Success”.

Want the details? Read the top-up guide