04 — Pody Guide
Signing in
Logging in, two-factor codes, and recovering access.
You sign in with the email address and password you registered. Sessions persist on your device, so day to day you will rarely see the login screen.
If you have turned on two-factor authentication, we email you a one-time code after your password is accepted. Enter it to finish signing in. Codes are short-lived if it has expired, request a new one from the same screen.
When you can't get in
SymptomWhat it usually meansFix
“Email not verified”The verification code was never verifiedRequest a new code from the verify email screen
The 2FA code is rejectedThe code has expiredTap resend and use the newest code
Reset email never arrivesFiltered as spam, or the address has a typoCheck spam, then contact support
Link opens the website, not the appThe app is not installed on that deviceInstall Pody, then tap the link again
Signed out unexpectedlyYour session has expiredSign in again with your details
If none of the above applies, email hello@pody.network from the address on the account. We will never ask you for your password, a one-time code, your transaction PIN, or a screen share.